SORAYAS PLACE S.L., is very aware of the protection of personal data, which is why it presents this Privacy Policy that establishes in a transparent way how your personal data is treated and protected.
Therefore, we ensure the confidentiality and privacy of the personal data provided to us through our website, our Customer Service or when formalizing the hiring of a product or service.
The information collected below is intended to provide additional and detailed information to those interested in the Personal Data Protection Policy of SORAYAS PLACE SL, in compliance with the regulations in this area, especially the General Data Protection Regulation of the Union European, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (EU Regulation 2016/679 of April 27, 2016).
WHO ARE RESPONSIBLE FOR THE TREATMENT OF YOUR PERSONAL DATA?
The identity and contact details of the co-responsible are the following:
SORAYAS PLACE S.L.
NIF: B40572166
Postal address: Calle Túria 53, 46008 Valencia
Email: info@sorayasplace.es
HOW DO WE GET YOUR PERSONAL DATA?
SORAYAS PLACE S.L. collects your personal data mainly when you:
a) We provide them voluntarily to request information about our products and services or make a claim (i) by contacting us through our web pages, and / or our Customer Service telephone numbers, or (ii) registering in the forms that you can find in the account (s) that you have created in the different social networks.
b) You provide them to us when purchasing our products and / or contracting services marketed by SORAYAS PLACE S.L. .
c) Enroll and / or participate in any advertising or promotional action / event. You guarantee that the data provided by any of these channels are true, accurate, complete and up-to-date, being liable for any direct or indirect damage or loss that may be caused as a result of breach of such obligation.
FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
We use your data for different purposes, which you will find detailed below:
- Give course and manage claims, as well as the requests that you can make to us by any means, such as or request for quotes or contracting services.
- Use of your personal data for commercial purposes, provided we have your express and unequivocal consent:
(i) The realization, by postal, telephone or electronic, of informative, commercial and promotional communications related to the products and services marketed by SORAYAS PLACE S.L . .
(ii) Enrollment and / or participation in any organized / coordinated advertising or promotional action / event sponsored by SORAYAS PLACE S.L ..
WHAT IS THE LEGITIMATION FOR THE TREATMENT OF YOUR DATA?
The legal basis of each of the exposed treatments is as follows:
a) “Execution of a contract”: this is the legal basis that enables us to perform the following treatments of your personal data:
- Give course and manage claims, as well as the requests that you can make us by any means, such as or request for quotes or contracting services.
b) "Legitimate interest": we use your data to get a legitimate interest (help us better understand the needs and expectations of our customers, allowing us to improve our products and the service provided throughout the entire commercial process), and We understand that this compensates for possible damages to the interests, rights and fundamental freedoms of the interested parties.
c) “Compliance with a legal obligation”: This is the legal basis that enables us to perform the following treatments of your personal data:
- Carrying out redial campaigns for monitoring the quality of our services.
- To meet the requirements of Public Administrations, Judicial Bodies and State Security Forces.
- Compliance with legal obligations (tax, commercial, money laundering, personal data protection, general product safety, etc.)
d) “Consent of the interested party”: this is the legal basis that enables us to carry out the following treatments of your personal data, without in any case its revocation conditions the management of your requests or the commercial relationship that unites us:
- Perform, by postal, telephone or electronic, informative, commercial and promotional communications related to the products and services marketed by SORAYAS PLACE S.L ..
- Manage your registration and / or participation in any advertising / promotional event / event organized-coordinated-sponsored by SORAYAS PLACE S.L ..
WHAT RECIPIENTS WILL YOUR DATA BE RELEASED?
No data will be transferred to third parties except legal obligation.
HOW LONG WILL WE KEEP YOUR DATA?
Your personal data will be kept by SORAYAS PLACE S.L. during the time necessary to fulfill the purpose for which they were collected.
If your data is used for several purposes that require us to keep it for different periods of time, we will apply the longest storage period. In that case we will limit access to your data only for the purpose for which they are kept.
- In the case of using your personal data for those purposes whose legitimizing basis is your consent, we will keep your data active until it is revoked, or you exercise your rights of deletion or opposition to the treatment, or in an earlier period if we consider that they are no longer necessary to develop commercial actions, either because they are not adequate, relevant or outdated.
- In the case of using your personal data for purposes whose legitimizing basis is the execution of a contract, we will keep your data active for the duration of the contractual relationship and up to a maximum of 10 years.
- In the case of using your personal data for purposes whose legitimizing basis is the fulfillment of a legal obligation, we will keep your data for the periods required by the specific regulations that result from application (fiscal, commercial, money laundering, data protection personal, general product safety, etc.).
- In the case of using your personal data for purposes whose legitimizing basis is the legitimate interest, we will keep your data active as long as we maintain our legitimate interest.
WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US YOUR DATA?
You are entitled to SORAYAS PLACE S.L. when making a query or purchasing a product or service to:
- Get confirmation on whether SORAYAS PLACE S.L. You are processing personal data that concerns you.
- Access your personal data.
- Request the rectification of inaccurate data or to complete the incomplete.
- Request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected and we will stop treating it for this purpose.
- Request, in certain circumstances, the limitation of the processing of your data, in which case we will only keep them for the exercise or defense of claims.
- Oppose the processing of your data for direct marketing purposes or in those cases in which they are subject to processing based on our legitimate interest, in which case we will stop processing your personal information for such purposes.
- Request, in the case of treatments carried out by automated means, the portability of the personal data that you would have provided to SORAYAS PLACE SL, which will be delivered to you in a structured format, commonly used and machine readable, as well as to request that they are transmitted to another entity responsible for the treatment, when this is technically possible.
- Revoke your consent in relation to the treatments based on it, in which case we will stop treating you for this purpose.
- File a complaint with the Spanish Agency for Data Protection (https://sedeagpd.gob.es), especially when you have not obtained satisfaction in the exercise of your rights.
To exercise these rights in terms of data protection indicated against SORAYAS PLACE SL, you can send an email to info@sorayasplace.es indicating in the subject or as a reference “Exercise Rights RGPD”, specifying your request and proving your identity by attaching a copy of your ID, passport or other valid document that identifies you.
Last Modification of this Privacy Policy: January 11, 2020 All possible changes to our Privacy Policy will be published on this website. Therefore, we invite you to review the content of this section periodically.
